Ada 3 clasifikasi defect product, CRITICAL, MAJOR and MINOR, penting sekali sebagai QC harus tau perbedaannya masing2..
- Critical: A product has a critical defect when the defect is dangerous for the user or reject by import custom and against the law of import country.
Example: Patahan jarum yg tertinggal di stitching, ketemu nedle hole, biasanya diproduct toys, children wear banyak terdapat warning label, Warning label missing can also be considered as a critical defect because the product will be considered as against the law of import country.
beberapa defect yang dipertimbangkan sebagai potencial critical juga dapat diklasifikasikan sebagai Critical meskipun tidak langsung membahayakan customer, contohnya bahasa yg digunakan untuk manual intruksinya salah. kalo dalam dalam bahasa mandarin.. salah notasi beda arti, salah coret penulisan beda arti.. :) (soktau.com)
- Major: A product has a major defect when it is not dangerous, but cannot be sold because of this defect.
Example: Product broken is a major defect because it is not dangerous for the user but the product can not be sold. Important scratches can also be considered as a major defect karena barang ini tidak bisa dijual.
- Minor: A product has a minor defect when it is not dangerous and can be sold, but has lost some of its initial value.
Example: Poor trimming is a minor defect karena tidak berbahaya, masih bisa kejual but it has lost some of its initial value. kadang masih bisa dijual tapi dengan harga yg lebih rendah atau discount.
semoga bermanfaat...
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